FREE WORLD WIDE SHIPPING ON ORDERS OVER $74.95

Delivery and Returns

DELIVERY INFORMATION

All orders received will be couriered within 1-2 working days.
(Excludes weekends and public holidays). 

Australian Orders
FREE shipping for orders over AUD$74.95.   

AUD$9.95 shipping for orders under AUD$74.95.
Express shipping: AUD$23.50.

Expected time: 1-4 business days.

New Zealand Orders
FREE shipping for all orders over NZD$74.95.         

NZD$9.95 shipping for orders under NZD$74.95.
Express shipping: NZD$23.50.
Expected time: 1-3 business days.
Rural addresses can add between 1-3 days to the standard delivery times.
We use CourierPost.

USA Orders
FREE shipping for orders over USD$74.95.           

USD$19.95 shipping for orders under USD$74.95.
Express shipping: USD$29.00.
Expected time: DHL 4-6 business days.

International Orders
FREE shipping for orders over USD$74.95.       

USD$19.95 shipping for orders under USD$74.95.
Express shipping: USD$29.00.
Expected time: 7-14 business days.

Canadian Orders
FREE shipping for all orders over CAD$74.95.           

CAD$20 shipping for orders under CAD$74.95.
Express shipping: CAD$25.00.
Expected time: 4-6 business days.

Currency for Orders:

  • Orders from New Zealand (NZ) are priced in NZD and available for shipping addresses within NZ only.
  • Orders from Australia (AU) are priced in AUD and available for shipping addresses within AU only.
  • Orders from Canada (CA) are priced in CAD and available for shipping addresses within CA only.
  • For shipping to other countries (USA and Rest of the World), orders will automatically convert to USD during checkout.
  • For customers ordering from New Zealand (NZ) or Australia (AU) who intend to have their products delivered to a different country, please note that the currency for your order will switch to USD at the checkout.

RETURNS POLICY

We offer a 30 day refund for unopened and damaged items.

In an unlikely event you wish to return your purchase, please email admin@naturalhealth.nz for a return authorization number.

Once confirmation and an authorization number has been emailed back to you, please wrap your returned product well (products that have been damaged in transit back to us will not be refunded) and return it to the following address with your return authorization number as a reference:

Natural Health New Zealand (2002) Ltd Returns
PO Box 1226 Nelson 7010
New Zealand

Once your return has been received in a saleable condition, a refund will be issued within 10 days and an email confirmation will be sent.