Your Essential Health products are our Priority. Our focus is now on priority shipping during this time, but please note that some minor delays may occur. Thank you for your support.

Delivery and Returns

DELIVERY INFORMATION

$5.95 shipping for products under $40 or get FREE delivery for all orders over $40.

Orders received before 12pm are couriered the same day.
(Excludes weekends and public holidays.)

Australia Orders
Expected delivery: 3-8 business days.
Express delivery $22.50

International Orders
Expected delivery: 7-14 business days.
Express delivery $22.95

New Zealand Orders
Expected delivery: 1-3 business days.
Rural addresses can add between 1-3 days to the standard delivery times.
We use CourierPost.
Express delivery $22.50

RETURNS POLICY

We offer a 30 day refund for unopened and damaged items.

In an unlikely event you wish to return your purchase, please email admin@naturalhealth.nz for a return authorisation number.

Once confirmation and an authorisation number has been emailed back to you, please wrap your returned product well (products that have been damaged in transit back to us will not be refunded) and return it to the following address with your return authorisation number as a reference:

Natural Health New Zealand (2002) Ltd Returns
PO Box 1226 Nelson 7010
New Zealand

Once your return has been received in a saleable condition, a refund will be issued within 10 days and an email confirmation will be sent.